Privacy Policy

This Privacy Policy (the “Policy“) explains how Persolvo, Inc. (“we” or “us“), collects your personal information when you visit Solvo.Cloud (the “Website“) or use our products and services (the “Services“), and how we use it. Together with our Terms of Use, it governs your use of the Website. By using the Website or any Service, or providing your personal information (or access to such information), you consent to the terms of this Policy and to the practices described herein. Please note that your personal information may be processed in countries where laws regarding processing of personal information may be less stringent than the laws in your country.

Sources of Information We Collect

We collect information about you from various sources, including the following:

Your request for a demo

When you request a demo, we collect any information contained in your request. 

Your contact with us

We collect any information contained in e-mails or other messages that you send us, including through our contact forms.

Technical Information

We receive data from the computer, mobile phone or other device you use to access the Website or any Service. This may include your IP address, the type of your browser, system and language, date and time of visits, the type of your internet service, location (including GPS location when made available to us), the pages you visit, and the way that you interact with ads and other types of content.  

Information from Third Parties

We regularly receive information from our business partners, advertising agencies, customers and other third parties.

How We Collect Information

Our primary source of information is the information provided to us by you. Other sources of information include various third parties, as set forth above, and standard web technologies, including the following:

Cookies” – data files, which often include a unique identifier, sent to your browser and placed on your computer or mobile device in order to enable you to more easily communicate and interact with the Website and store certain information. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them). Some of the content included in the Website, such as ads, may be provided by third parties, and this content may also contain and send cookies to your computer or mobile device. Usually you can set your web browser to refuse all cookies or to indicate when a cookie is being received; this may, however, interfere with the use of the Service by you. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, refer to your browser’s help section. The Website uses Google Analytics to obtain anonymous aggregated usage data. To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Beacons” or “Pixels” – electronic files used to track your navigation through the Website, email messages sent to you, the completion of transactions, submittal of applications and browsing behavior.

Log Files” – when you use the Website we may track and record actions occurring on the Website and collect certain technical data including your IP address, browser type, internet service provider, referring/exit pages, platform type, date/time stamp, click data and types of advertisements viewed.

How We Generally Use the Information

We use the information we collect, first, to provide you with the Service. We also use the information we collect for purposes of administering and expanding the Website and the Service, providing customer service, making available other sites and services to our users and prospective users, and marketing and advertising the Service. We may provide to third parties certain information about you without identifying you as an individual. We do this for purposes such as

(1) providing our advertisers and advertising agencies with information that allows them to improve the marketing of the Service;

(2) providing statistical and aggregated data to researchers and other data consumers;

(3) analyzing how the Website or any Service is used;

(4) diagnosing and resolving technical problems;

(5) maintaining security. We reserve the right to use and disclose any anonymized information at our discretion. ​

Personally Identifying Information

The information you provide us may include Personally Identifying Information (“PII“) which is information that can be used to uniquely identify, contact, or locate or otherwise identify you. We do not collect PII except when provided voluntarily by you. We do not rent, sell or disseminate PII to third parties without your consent, other than:

disclosure to our employees, consultants, contractors, service providers and suppliers. Such disclosure is normally subject to the recipient’s undertaking of confidentiality obligations and the prevention of any independent right to use this information by the recipients, except as required to help us provide the Service;
to comply with applicable laws and regulations or to respond to a subpoena, search warrant or other lawful request for information we receive, whether or not a response is required by applicable law;
to enforce an agreement or to protect our rights;
with any of our parent, or affiliated or successor entity;
to consummate, and as part of, any asset sale, transfer, merger or liquidation.

You may choose voluntarily whether or not to provide us with your PII. You may request access to all your voluntarily-provided PII that we collected online and maintain in our database by sending a written request to [contact@solvo.cloud].

Deactivation and Deletion of Your Information

If you want to delete or remove your PII stored with us permanently, you may send an e-mail to contact@solvo.cloud. Please include “Delete my Information” in the subject line and your full name and e-mail address in the body of the e-mail. We will respond to your request in a timely manner, normally within thirty (30) days. Upon such request, we will make our best efforts to remove all your PII from our database. However, please note that some information may not be deleted from all databases and backup records. We may also retain certain PII for customer service, legal and similar purposes. We reserve the right to keep all non-PII and continue to use such non-PII in accordance with this Policy after the termination of your account and deletion of all your PII.

Information Security

We use industry standard measures to ensure the security of all information, including the use of passwords, firewalls, encryption and remote servers, and routinely evaluate our practices to identify security threats or opportunities for the improvement of our Website and Services. However, no transmission of information is guaranteed to be completely secure. Unauthorized entry or use, hardware or software failure, and other factors may compromise information security. You acknowledge and agree to assume this risk when communicating with us.

Children’s Privacy

We do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register to the Website. If you are under 18, please do not use the Website and do not send any information about yourself to us. No one under the age of 18 is allowed to provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us promptly at contact@solvo.cloud.

Changes to Our Privacy Policy

By using the Website you consent to our collection and use of your personal information as described in this Policy. If we make material changes to this Policy, we will notify you by placing a post regarding those changes on the Website or by other means, as per our sole discretion. We reserve the right to modify this Policy at any time, so please review it frequently. Changes to this Policy are binding and effective when they are posted on this page. To the extent that the Service has your e-mail address on record, we may use this to inform you of changes to this Policy.

Contacting Us

If you have any questions about this Policy, our information practices, or your dealings with us, you can contact us at contact@solvo.cloud.

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